Shipping Policy
Where we ship and standard shipping charges
We ship within the contiguous United States. We do not currently ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, or international destinations.
- Orders under $130: $9.99 standard shipping.
- Orders of $130 or more: free standard shipping.
Freight shipments and services requiring additional charges are exceptions to standard parcel shipping. Applicable charges will be communicated before shipment.
Order processing and delivery estimates
- In-stock orders: ship within 24 hours, Monday through Friday, excluding holidays.
- Manufacturer-direct orders: generally ship within 1–3 business days, subject to manufacturer availability.
- Backordered items: ship when received and available for fulfillment. Contact us for the current estimated availability.
- Carrier transit after shipment: approximately 1–7 carrier delivery days, with most packages arriving within 2–4 carrier delivery days.
Orders are delivered by FedEx, UPS, or USPS, depending on the product, shipping origin, and destination. Freight items travel through freight carriers. Processing time and transit time are separate; transit starts after shipment. Order processing takes place Monday through Friday, excluding holidays. Our standard parcel transit estimate counts Monday through Saturday, excluding carrier holidays. Weekend delivery depends on the carrier, service, and destination. Sunday delivery is available on select services and routes and is not included in our standard transit estimate. Delivery times are estimates and may be affected by carrier or manufacturer delays.
Freight delivery
Freight deliveries are curbside and require a contact phone number and someone available to receive the shipment. Arrange unloading or request liftgate service in advance; the current liftgate charge is $99. Inspect the shipment before signing, record visible damage or shortages, and keep photographs. Follow the damage-reporting instructions in our Return Policy.
Shipping questions and returns
Email info@atlanticlighting.com or call (855) 274-2746. For damage, errors, or returns, use our return request form. Shipping deductions depend on the reason for return, as explained in the Return Policy.