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Brilliance LOW-VOLTAGE-BISTRO-STRING-STRAIGHT-CONNECTOR - Straight Connector for Low Voltage Bistro Light Strand

Product Description

The Low Voltage Bistro String Straight Connector is an accessory needed to customize the length of the Low Voltage Bistro String Reel only.

Use with Brilliance Low Voltage Bistro String to convert low voltage landscape lighting cable to SO cable.

Order one Low Voltage Bistro String Straight Connector for each instance in which you have to convert low voltage landscape lighting cable to SO cable. 

 

INSTALLING THE BISTRO STRING STRAIGHT CONNECTOR TO THE LANDSCAPE CABLE SIDE

  1. Unscrew the plastic nut from the straight connector.

  2. Using some needle nose pliers, gently remove the two-hole rub grommet from the throat coupler.

  3. Unscrew the throat coupler from the center coupler.

  4. Using a Philips screwdriver, unscrew the two cable terminals on either side from each other. The middle terminal is not used for two conductor landscape cable.

  5. Strip the landscape cable approximately 1/2 inch.

  6. Pass the landscape cable through the nut rounded side first.

  7. Splitting the cable apart, insert each conductor through the holes of the two-hole rubber grommet.

  8. Pass the landscape cable through the large side of the throat coupler with the fin side first.

  9. Insert one side of the split cable into the open cable terminals and tighten the terminal screw. Repeat this step for the other side of the split cable.

  10. Once both conductors have been attached, thread the throat coupler to the center coupler terminal side and screw together to tighten.

  11. Position the two-hole rubber grommet into the fin side of the throat coupler.

  12. Thread the compression nut back on to the fin side of the throat coupler.

  13. Hand tighten until the landscape cable has been compressed. Do not overtighten.

 

INSTALLING THE BISTRO STRING STRAIGHT CONNECTOR TO THE SO CABLE SIDE

  1. Unscrew the plastic nut from the SO Cable side of the connection. 

  2. Unscrew the throat coupler from the center coupler.

  3. Using a Philips screwdriver, unscrew the two cable terminals on either side from each other. The middle terminal is not used for two conductor SO cable.

  4. Strip the SO cable to reveal the black and white conductors, approximately 1-1/2 inches. 

  5. Pass the plastic compression nut over the SO cable rounded side first.

  6. Insert the SO cable through the hole of the rubber grommet.

  7. Strip the black and white SO conductor cable approximately 1/2 inch. 

  8. Insert the black and white conductors into the opened terminals. Tighten both terminal screws.

  9. Once both conductors have been attached, thread the throat coupler to the center coupler terminal side and screw together to tighten.

  10. Thread the compression nut back on to the fin side of the throat coupler. 

  11. Hand tighten until the SO cable has been compressed. Do not overtighten.

      Sku: LOW-VOLTAGE-BISTRO-STRING-STRAIGHT-CONNECTOR
      $14.04
      Maximum quantity available reached.

      Returns 
      Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

      Submit a Return Request:


      To be eligible for a return, your item must be unused and in the same condition that you received it. Items that have been installed are not eligible for return.  It must also be in the original packaging with instructions and all applicable items/accessories.  We also have a restocking fee on items that ranges from 10-40%.  The restocking fee includes all shipping charges that are non-refundable.  Any return that receives a return label must have the item shipped within 10 days of receiving the label.  We will not accept returns that go beyond the 10 day window.  

      Items returned as defective and found to be in working condition will incur applicable fees.

      We recommend documenting the condition that you shipped the item in and email it to info@atlanticligting.com after you have submitted your Return Request.

      Package/Freight items:
      Customer is responsible for noting any damage on product or package when receiving packages, pallets, crates, freight items and small packages in a timely manner of 1 business day. Pictures are required for warranty issues and return. Atlantic Lighting is not responsible for product damaged upon customer opening or removing items from packaging. Atlantic Lighting has the right to refuse returns for damaged items received.

      Freight shipments: All damage is required to be marked on Bill of Lading. Be responsible, inspect the delivery and make sure nothing is missing, pieces damaged, parts dented or scratched. If damage is not noted when signing and receiving, Atlantic Lighting is unable to make a claim with the shipper on your behalf.

      Additional non-returnable items:
      Gift cards
      Discontinued products

      To complete your return, we require a receipt or proof of purchase, or your order receipt.

      Please do not send your purchase back to the manufacturer unless directly instructed to.
      Please do not ship your order back to us without notifying us and receiving an RMA.  


      There are certain situations where only partial refunds are granted (if applicable), including items that require a restocking fee.

      Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
      Any item that is returned more than 30 days after delivery.

      Refunds (if applicable)
      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
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      Late or missing refunds (if applicable)
      If you haven’t received a refund yet, first check your bank account or credit card statement again.
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      Next contact your bank. There is often some processing time before a refund is posted.
      If you’ve done all of this and you still have not received your refund yet, please contact us at info@atlanticlighting.com.

      Sale items (if applicable)
      Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

      Exchanges (if applicable)
      We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@atlanticlighting.com and send your item to: 4701 Shore Drive suite 103 #183 Virginia Beach Virginia US 23455. If special conditions apply, contact us before sending your product.  

      Gifts
      If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

      If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

      Shipping

      To return your product after you receive an RMA, please attach the label to the shipping box and drop off with the carrier.  

      You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.  Remember restocking fees apply on most items.  You are responsible for packing your order to prevent damage, always return unit in packaging in which it was originally shipped.  We do not accept damaged packages.  Our large items often come in custom boxes, this is for the protection of the item.  

      Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

      If you are shipping an item over $75, you should consider using a trackable shipping service and/or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 

       

      By placing an order with us, you agree to our policies. Shipping, return, and privacy policy along with our terms of service.

       

      Our Up Front Shipping Costs

      We don’t think you need to wait until you go to checkout to see what your shipping costs are, so we are showing them here for you.
       
      Orders $129.99 and under - $9.99 Flat-rate Shipping**

      Orders $130.00 and over – Free Shipping!**

      *Note - some products require freight shipping. For these shipments a phone number is required so the carrier can arrange appointment with the customer. Customer is required to be present for unloading delivery and is responsible for noting any damage on bill of lading. Freight shipments are curbside- this is a standard freight practice with all carriers.  Customers will be required to unload their package or request a lift gate for $99.  The freight carriers will not bring your package to the front door like traditional UPS or FedEx delivery.  Please mark all damage immediately or any suspected damage on the Bill of Lading.  We cannot accept any returns or make a claim without a note on the Bill of Lading.  The customer must be present for all freight deliveries.

       **Note - your order may be shipped UPS, FedEx, USPS. It depends on the item, warehouse, and shipping location.

      ***Note - Damaged shipments can happen. We pack our products to the best standards. Please take pictures of damaged packaging, items, and email info@atlanticlighting.com within 48 hours of receiving your package. You can also refuse delivery and we will get the package back and send you a new one. Please let us know if you refuse delivery.

      See return details and our return policy here.

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